The Head of CCTV Surveillance for this Police Force also said, "Viseum's technical capability is unquestionable, but we will always remember Viseum above anyone else for their main strength of listening to us to develop their innovation."

Viseum® Sales Demonstrations

Viseum: The CCTV and surveillance industry-standard deterrent and automated security and situational awareness

Viseum Demonstrations Product and Software Evaluation

Viseum represents the world’s best capability that the electronics security and surveillance market has to offer. During the customer’s project design, they need to understand the in-life savings made by investing in Viseum technology. This comes from improvements and the reduction of ongoing operational costs.

Viseum is a Force Multiplying solution. It provides continuous surveillance and monitoring without relying on operators and the human factor. The customer’s assets are permanently monitored and therefore protected. Viseum solutions enable customers to make more efficient use of resources. The concentration of a security force is targeted at critical areas and events as they happen.

Viseum Sales Process

Viseum Intelligent CCTV solutions sell themselves once they are demonstrated live, operating automatically. The crucial time for selling Viseum systems is at the start of the CCTV Design stage of a security project. It is helpful to demonstrate how Viseum solutions operate. To show how customers can improve their security services, and make operational savings to increase their return on investment. Demonstrations of Viseum solutions show the technical performance and reliability of Viseum’s powerful camera products and analytic software systems. Also, how they can be customised to meet each project requirement.

Viseum Red Team Service has processed many threat assessments globally. Failure to invest in the best available defence leaves high-value assets vulnerable from both conventional and complex threats. Viseum CCTV designs remain ahead of these measures. They provide the additional rigour, ring of steel and force protection to secure a customer’s assets.

CCTV Design

When a security project has been identified, Viseum’s sales procedure must be followed. The Viseum Certified Corporate Partner will always be involved with Viseum to produce the CCTV design. It is commercially impractical to influence a sale with Viseum Product Solutions after the CCTV system design has already been completed. If the project’s budget has already been set, it will not be enough.

Viseum CCTV designs use the best CCTV hardware and software to secure each remote site. Using less operational overheads than any other solution. This enables the customers to deliver a stronger security service using fewer resources than any other CCTV design.

> Download presentation of Viseum’s CCTV designs <

Meetings and Demonstrations

Our main objective is to encourage the customer to ask Viseum to design their project. When the customer verbally accepts this budgetary design, we can make a judgment on attending a meeting or demonstration to formally accept the sale. On many occasions, Viseum’s reputation mitigates the need for a meeting or demonstration, before going ahead with a project. However, a local partner can be used for this during any part of this process.

  1. It is usually more economical for the customer to procure their pilot installation as opposed to first have a basic demonstration. This is because demonstrations of value to the customer must be customised to solve their problems. A formal test can be written into the first phase of project delivery. When the agreed test criteria are met, this triggers further payment of the first order. Costs for this test can be reimbursed with the first project’s final account additions and omissions.
  2. Availability of our Demonstration Equipment is typically 6 weeks from the date of confirmed order. Availability of further advanced tests outside of our Phased Technology Introduction Programme will be 2 to 3 months.

On occasions, we will invest in meetings and demonstrations but only on further scrutiny. For example, a sizable order will need to be qualified. Sufficient commitment from the customer or local partner will need to be obtained. This is typically a confirmed purchase of 50 to 100 units following the formal site acceptance test.

Viseum IMC Camera – Sales Demonstration and Evaluation Options

  • Our website demonstration section and reseller downloads section provide many videos that will start the sales process.
  • Following this, demonstrations are provided using either of these options:
    • Delivering a Viseum Intelligent CCTV Trailer to a customer’s point of interest. This offers the greatest sales impact where the buyer sees that they can finally have a CCTV Design where the camera covers all their assets.
    • A Viseum IMC Camera is sent to the customer for installation.
  • Viseum IMC Camera demonstrations use our general surveillance scouting profile which is popular for demonstrations.
  • A presentation of our leading software capabilities will be included.
  • These demonstrations help our customers understand the unique benefits of Viseum camera deployments. The local partner can then learn more about the customer’s initial projects and surveillance requirements.

 Viseum IMC Camera – Software Commissioning Process for Field Deployments

  • Initial commissioning of Viseum cameras uses our most popular general scouting surveillance profile. From this, the customer can understand their new capabilities. They can then customise their surveillance requirements.
  • The commissioning process can be achieved either prior to, or during live deployments. This typically takes from just a few hours up to one week. It depends on the levels of complexity.
  • Our Remote Managed Support Services allow the customer to have their surveillance requirements changed or modified throughout the lifetime of this service.
  • Feedback from the customer during this process can be used to reduce or even eliminate false triggers for when:
  1. The PTZ Camera should follow an incident.
  2. The PTZ Camera should confirm an incident.
  3. An event should create a remote alarm.

Viseum Central Intelligent Video Management System (CiVMS) – Sales Demonstration and Evaluation

Viseum has made a version of this software available for evaluation and demonstration purposes. The Viseum CiVMS LITE has all of the features and functionality of the Viseum CiVMS deployment version. It does not have any of the in-life 24/7/365 durable failsafe and disaster recovery features available for long-term operations.

  • The CiVMS LITE evaluation licence uses the system’s most popular iVOS software analytics surveillance features. During each 24 hour period, this software application will close down (with a “closing down” message) and will need to be manually restarted.
  • This product’s support is available via email with a 24 hour response time.

Basic Evaluation Process:

  • The CiVMS LITE is installed onto one of the customer’s servers. A licence file is requested to enable a suitable number of camera streams for the evaluation.
  • Cameras can then be migrated onto the CiVMS LITE. A list of the many cameras that Viseum already supports can be made available. On the unlikely occasion that Viseum does not support a particular model of required camera, Viseum’s integration team can be made available.
  • The customer will then start to learn more of the CiVMS benefits. They can then procure the CiVMS deployment licence and begin to migrate more of their camera streams. Their entire security enterprise can then be optimized.

Advanced Evaluation Process:

The following support documentation will be available:

  1. Central Intelligent Video Management System Server – User Guide.
  2. Central Intelligent Video Management System Client – User Guide.
  3. Remote site, CiVMS Server and CiVMS Client checklists.
  4. Remote site handover checklist.
  5. Camera configuration guidelines.
  6. Multi-site client configuration guidelines.
  7. Using the Viseum Virtual IMC Camera or other fisheye 360-degree cameras.
  8. Using high-resolution video streams (5+ MP).
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