The Head of Overt CCTV Surveillance for this Police Force also said "Viseum's technical capability is unquestionable, but we will always remember Viseum above anyone else for their main strength of listening to us to develop their innovation."

Police CCTV Cameras

Police CCTV Clears Up Crime Hotspots

The latest camera to be added to the UK’s Surrey Police CCTV operation has demonstrated that its ability to move intelligently by itself has helped reduce disorder.

Police CCTV - SurreyOne of the first Viseum Intelligent Panoramic Security Cameras has been placed where it can detect activity at a particularly unusual junction where five roads meet and people congregate. The camera is programmed according to need and can then be put to use to address specific behaviours according to current neighbourhood issues.

The Viseum Intelligent Moving Camera (Viseum IMC) has been fully integrated into the Surrey Police CCTV control room to assist their operators in pro-actively looking after the community. As well as its automated functions, they can also take manual control of this camera if needed to focus attention on any particular issues.

Alec Herd, Chairman of the National CCTV User Group, who manages the Surrey Police CCTV control room explained: “This camera has helped address residents’ fear of crime in an area that was difficult to police with traditional CCTV technologies. Offenders have also got the message – they realise they cannot evade the camera’s intelligent CCTV monitoring.

“The camera provides an excellent deterrent and a lot of the problems we used to experience in this location have simply vanished” and “I am pleased to report that it has demonstrated it can address a majority of the problems. The ability for an operator to take manual control of the automatic movement of the IMC ensures it is directed accordingly – which in turn can free up more time for operators to monitor other cameras across the borough.”

“Since the installation, there has been a positive response in that the low-level anti-social behaviour in the area has fallen off and residents should be reassured by the presence of the camera. As such it has been a successful introduction and its continuing use in this specific location will be of benefit to the community and local retailers.” Viseum UK’s Group President, Stuart Thompson explained: “This installation has done a great job where no obvious solution previously existed and has delivered a return on our customer’s investment in less than three months.”

“This particular IMC overlooks a busy local shopping area. We set up intelligent surveillance profiles using local knowledge to seek out pedestrian disturbances during weekdays, evenings and weekends, and vehicular incidents during rush-hour. An alert was received from our remote managed service on the evening of 13 September, identifying a disturbance. The IMC had picked everything up well and allowed the police to attend and control the incident before it escalated into crimes being committed.”

Surrey Police is one of the first UK police forces to integrate this new technology and many of their visitors come to see how the Viseum IMC could work in their control rooms. All who have seen it in action have made plans to introduce the system and take advantage of its intelligent automation to help in their high crime areas and to improve the overall efficiency of their CCTV schemes.

Conventional CCTV Infrastructures

Before Viseum – when an operator is distracted or simply not available, crime is missed. Most traditional moving cameras in a CCTV network are either left stationary, looking at nothing, or left on preset tours, which allows them to look at nothing in different places. Potential wrong-doers often assume that these are just not being watched.

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