Presales and Customer Technical Support Engineer – £80k

£80,000 per year with employee share scheme.

Responsibilities

Product solution prototyping and bug fixing: Collaborate with cross-functional teams to improve product performance and user experience. In-life customer support: Provide exceptional customer support, resolving technical issues promptly and effectively. Technical sales support: Stay ahead of industry trends and continuously enhance your expertise. Support the smooth functioning of this office with our certified resellers and technology partners, from presales to customer support.

Skills

Demonstrate expertise in exceptional engineering and digital systems problem-solving. Strong communication and interpersonal skills. High level of discretion and professionalism. Proficiency in office software and technical design tools. Attention to detail and time management.

Qualifications

A degree in computer science, software engineering, electrical engineering, or a related field. Technical certifications (e.g., Cisco, Microsoft).

Helpful experience

Product development, customer support, and technical sales support.