Command Control AI Situational Awareness Training

• • Level 1: End-user operational training.
  • Level 2: System administrator.
  • Level 3: Installation and maintenance.
  • Level 4: Commissioning expert.
  • Level 5: Viseum Certified Corporate Distributor.

These surveillance training courses are available after passing this 5-day training course:

• • Viseum Face Recognition Software Technology Services: Automated Person Face ID Recognition and Confirmation.
  • Viseum iVOS ANPR: Automated Vehicle Number Plate Recognition.
  • Viseum iVOS F3: Automated Person Find, Fix and Follow (early prototypes known as tag and track).

It is impractical to provide a standard training package, given the large number of applications of Viseum’s iVOS F3 functionality when operating with Face Recognition Software Technology Services and/or ANPR. This training is custom-made for each end user’s security project. Technical support manuals are customised to meet each partner’s technical knowledge and capabilities.

These courses apply when operating with Viseum Face Recognition and/or iVOS ANPR. In practice, trainees will create a positive impression when supporting the customer’s Viseum CiVMS and centrally processed Viseum iVOS.

This surveillance training is designed to enable professional security staff to fully exploit the unique capabilities of Viseum CiVMS and iVOS software. The automated solution to each remote site’s issues will free up staff for other tasks. This will optimise situational awareness and security for the entire camera network.

Start state: A fair knowledge of surveillance operations, or working knowledge of the security challenges within their area of responsibility.

Aim: To use the entire network of cameras to generate situational awareness and heightened long-term security, surveillance and deterrence at each remote site.

Objectives: By the end of this session, trainees will be able to:

• • Create automated site surveillance rules for risk management, suspect target allocation and prioritisation for each remote site.
  • Operate Viseum cameras and all other non-Viseum-branded cameras in their live active operational mode to deal with automatically detected security threats.
  • Operate Viseum cameras and all other non-Viseum-branded cameras for decision support of security patrols and first responders, with situational awareness and initiative to act before, during or after an incident.
  • Operate Viseum cameras and all other non-Viseum-branded cameras in their passive, standalone operational mode and deal with evidence recovery.

1. This new automated surveillance significantly reduces the time each remote site needs for active camera viewing. Many more remote sites benefit from reactive surveillance.
2. This new performance will show greater operational savings with improved key performance indicators.

This training course allows the system administrator to fully exploit and optimise Viseum’s unique CiVMS and iVOS software capabilities. This can be used for any given security area of responsibility within their security network. It is designed to train a System Administrator to optimise the network design, configuration and management of the Viseum CiVMS. They will be able to manage all cameras in the network. They will be able to identify remote sites that do not use Viseum cameras and recommend which standard cameras would benefit from centrally processed iVOS software analytics. This will automate the support of operator staff. It will meet the multitasking applications for each remote site.

Start state: Current knowledge in configuring and managing IT systems and conventional IP camera networks. A seasoned professional security staff and resources manager.

Aim: Manage the best practice implementation and use of Viseum CiVMS and the centrally processed iVOS system.

Objectives: By the end of this session, trainees will be able to:

• • Understand and exploit the unique aspects of the Viseum CiVMS and centrally processed Viseum iVOS operating software.
  • Designate an appropriate automated monitoring mode for each remote site.
  • Manage the overseeing of installation maintenance: 1st line fault diagnosis and reporting.

The Viseum Certified Corporate Integrator represents the Viseum Brand for the customer. This training course gives an experienced installer all the necessary skills and knowledge to impress. The customer has invested in the best-of-breed security and surveillance system. The customer expects and deserves fast and fault-free security and situational awareness. The installer has two main jobs of installation and maintenance in delivering this.

Start state: Qualified surveillance installer.

Aim: To understand the technical installation process for the Viseum CiVMS and centrally processed Viseum iVOS.

Objectives: By the end of this session, trainees will be able to:

• • Install and maintain the Viseum CiVMS and centrally processed Viseum iVOS at the Command Control, in preparation for connection to the remote commissioning service.
  • Conduct a site survey and QA testing of existing cabling and equipment for its suitability to support Viseum Software Technology Services.
  • Execute the site maintenance process to produce rapid fault finding and repair for the client.
  • Conduct best practice use of the technical installation manual.

This is the final stage in the generation of unmatched security and situational awareness: the systems commissioning process. This training course ensures the correctly installed Viseum CiVMS and centrally processed Viseum iVOS are brought into action efficiently. This training course contains all the surveillance training necessary to expand a digital system professional’s knowledge. They will be equipped to exploit our unique capabilities.

Start state: An experienced and certified security professional with IP camera and digital systems expertise.

Aim: Efficiently commission the Viseum CiVMS and centrally processed Viseum iVOS system to meet the requirements of administrators and security staff at any given remote site.

Objectives: By the end of this session, trainees will be able to:

• • Fully understand all Viseum CiVMS and centrally processed Viseum iVOS software features and functionality.
  • Translate the security conditions and requirements of local staff into meaningful and effective configuration for the Viseum system at each remote site.

In certifying a supplier as a Certified Corporate Distributor, Viseum is trusting its reputation and wellbeing to its new partners. This training course builds upon what must be a wealth of experience and professional reputation within a region. It will cover Viseum’s best practice in sales techniques, corporate networking, conferencing and exhibiting, as well as the development of surveillance training and partner business models. Distributor training has more focus on presentational requirements.

Start state: Experienced security systems distributor, recognised as an expert in digital systems.

Aim: To certify distributors in the full spectrum of Viseum-focused sales, marketing, distribution, integration and surveillance training best practices.

Objectives: By the end of this session, trainees will be able to:

• • Acquire their first Viseum resellers and their first Viseum end users.
  • Understand and communicate the unique aspects of the Viseum CiVMS and centrally processed Viseum iVOS software.

• Viseum Certified Corporate Distributors CiVMS iVOS
• Viseum Certified Corporate Distributors Viseum Cameras iVOS

About the Certified Trainer ProgrammeApply to become a Certified Trainer

Resources

Download the Safe City Ecosystem brochure and watch Viseum systems at work.

Safe City Ecosystem brochure (PDF)

AI Cameras

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