Pre and Post-Sales Technical Support – £80k
Responsibilities
Product solution development and performance improvement: Collaborate with different teams to improve product performance and user experience. In-life customer support: Resolving technical issues promptly and effectively. Technical sales support: Stay ahead of industry trends and continuously enhance your expertise. Support the smooth functioning of this office with our certified resellers and technology partners, from presales to customer support.
Training simulations
Select a picture to play the simulation in place. Only one plays at a time.
Training simulation: following one person through standard and Viseum IMC cameras
Trainees learn how a Viseum IMC camera picks one person out of a crowd and follows them from camera to camera, and what a fixed standard camera cannot do.
Training simulation: every road on one wall
Trainees learn how a vehicle cross-check sends a mismatched vehicle to an under-vehicle scan, and how a portable face camera checks a stopped car with an officer confirming before action.
Skills
Expertise in exceptional engineering and digital systems problem-solving. Strong communication and interpersonal skills. High level of discretion and professionalism. Proficiency in office software and technical design tools. Attention to detail and time management.
Qualifications
A degree in computer science, software engineering, electrical engineering, or a related field. Technical certifications (e.g., Cisco, Microsoft).
Helpful experience
Product development, customer support, and technical sales support.
Resources
Download the Safe City Ecosystem brochure and watch Viseum systems at work.
