RMS Services

Typically using secure 3G connectivity Viseum’s Remote Managed Support (RMS) Services enable the Viseum support team to provide first-hand interactive training and support.

By seeing what end users see and listening to their local knowledge, each particular Viseum IMC installation is trained to operate automatically in exactly the way needed to clear up and stamp out crime in the whole area.

Viseum RMS enables the end users preferred CCTV installation company with no specific training to supply and install Viseum IMC products, and provide ongoing first line maintenance.

Typically over 3G, the Viseum team can be at the front line providing support for: